This Privacy Policy explains what information we gather about you, what we use that information for and who we give that information to. It also sets out your rights in relation to your information and who you can contact for more information or queries.
This Privacy Policy applies to the users of the IFUcare websites of Qarad BV, with registered office address at Cipalstraat 3, 2440 Geel, Belgium (“Qarad”, “we”, “us” or “our”).
This Privacy Policy explicitly does not apply to users of the Freephone service to request a paper copy of a document. For users of the Freephone service or technical support, our general company privacy policy applies.
We are committed to protecting your privacy and handling your information in an open and transparent manner.
This Privacy Policy sets out how we will collect, handle, store and protect information about you when you use “our Website”.
When we refer to “our Website” or “this Website” in this policy we mean the IFUcare webpages, created by Qarad. When in doubt whether a webpage is subject to this policy, please reach out to
security@qarad.com and it will be confirmed to you.
This Privacy Policy also contains information about when we share your personal data with third parties (for example, the manufacturer of the product).
In this Privacy Policy, your information is sometimes called “personal data” or “personal information”. We may also sometimes collectively refer to handling, collecting, protecting and storing your personal information as “processing” such personal information.
When you use the website to download a document (e.g. Instructions for use), we do not collect or obtain any personal data about you.
We solely collect information about the download itself:
This information is solely used for informative purposes.
When subscribing to document updates the following personal information is processed after you have given your consent by voluntarily subscribing:
When registered as a restricted access user the following personal information is processed:
We do not collect personal information, therefore no information can or shall be used.
The personal information gathered is used to send you product update notifications for the products you have subscribed to.
The personal information gathered is used to grant you access to restricted product documentation.
We do not collect personal information, therefore no information can or shall be processed.
We use your personal information to fulfill the notifications described above, only after having received your consent (through subscribing).
We use your personal information to fulfill the restricted access described above.
We do not collect personal information, therefore no information can or shall be shared with third parties.
We do not share your personal information with third parties unless explicitly needed for the fulfillment of service notification.
We do not share your personal information with third parties unless explicitly needed for restricted access provisioning.
We do not collect personal information, therefore no information can or shall be protected.
We use a range of physical, electronic and managerial measures to ensure that we keep your personal data secure, accurate and up to date. These measures include:
Although we use appropriate security measures once we have received your personal data, the transmission of data over the internet (including by e-mail) is never completely secure. We endeavour to protect personal data, we will endeavor to protect this information to the best of our ability.
We use a range of physical, electronic and managerial measures to ensure that we keep your personal data secure, accurate and up-to-date. These measures include:
Although we use appropriate security measures once we have received your personal data, the transmission of data over the internet (including by e-mail) is never completely secure. We endeavor to protect personal data, we will endeavor to protect this information to the best of our ability.
We do not collect personal information, therefore no information can or shall be stored.
Your personal data, unless requested to be removed by the individual, is retained without limitation to demonstrate regulatory compliance.
Your personal data is retained at the discretion of the manufacturer using a specific IFUcare website and thus falls subject to the privacy policy of said manufacturer.
We do not collect personal information, therefore no information can or shall be stored.
Your personal data is stored in the European Union.
Your personal data is stored in the European Union.
You have various rights in relation to your personal data. In particular, you have a right to:
To exercise any of your rights, or if you have any other questions about our use of your personal data, please email security@qarad.com or call our office at +32(0)14 49 04 22. You may also use these contact details if you wish to make a complaint to us relating to your privacy.
If you are unhappy with the way we have handled your personal data or any privacy query or request that you have raised with us, you have a right to complain to the EU Data Protection Authority (“DPA”) in your jurisdiction.
The Belgian Data Protection Authority is supervisory authority for Qarad and can be contacted via:
Belgian Data Protection Authority Gegevensbeschermingautoriteit (GBA)
Rue de la Presse 35 / Drukpersstraat 35
1000 Bruxelles / 1000 Brussel
Tel. +32 2 274 48 00
e-mail: contact@apd-gba.be
Website: https://www.gegevensbeschermingsautoriteit.be/
https://www.dataprotectionauthority.be/
Our website uses cookies to improve your browsing experience and gather anonymous analytics data. We use two types of cookies on our website:
Name
_ga
Expiration
2 years
Function
A Google Analytics cookie that helps us distinguish unique users and track their interactions with our website.
This cookie contains a randomly generated string of numbers and letters, which is used to identify the user across different browsing sessions.
This cookie is used to generate reports on website traffic and user behaviour, such as how many users visited the site, which pages they viewed, and how long they spent on each page.
The _ga cookie is anonymous and is not linked to any personally identifiable information (PII).
Name
_gid
Expiration
24 years
Function
A Google Analytics cookie that helps us track each page visited on our website.
The _gid cookie contains a randomly generated string of numbers and letters, which is used to identify the user during their browsing session.
This cookie helps to distinguish between different users who may be visiting the site at the same time, and to track their behaviour on the website.
If a user returns to the website within the expiration time of their _gid cookie, their activity will be associated with the same identifier as their previous visit.
The information collected by the _gid cookie is anonymous and is not linked to any personally identifiable information (PII).
We use the information gathered through these cookies to understand how visitors use our website and to gather anonymous analytics data.
When visiting our website, you can choose to “accept” or to “decline” the cookies we use.
We may modify or amend this Privacy Policy from time to time.
To let you know when we make changes to this Privacy Policy, we will amend the revision date at the top of this page. The new modified or amended Privacy Policy will apply from that revision date. Therefore, we encourage you to periodically review this statement to be informed about how we are protecting your information.
ISO 13485 and ISO 27001 certified
Pas 257, 2440 Geel BELGIUM
+32 (0)14 49 04 22
FAQ
Privacy Policy | Terms & Conditions | Cookie Policy
IFUcare is a brand name of Qarad
IFUcare and Qarad are part of the
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