IFUcare: an eIFU service by Qarad
IFUcare was started in 2008 by Qarad, a consulting company specialized in Regulatory Affairs and Quality Systems for the IVD and medical device industries. The development of our eIFU services was driven by the strong belief that new technologies should make our customers’ lives easier. Our in-depth knowledge of IVD and MD regulations gave us a strong starting point.
IFUcare helps manufacturers to distribute their technical documentation via a digital platform. We differentiate ourselves in the eIFU field by offering a single supplier solution, developed by regulatory experts with a focus on compliance and risk management.
Dirk Stynen
Founder and General Manager
Dirk Stynen has a PhD in biology and completed postgraduate studies in enterprise economics. Prior to founding Qarad in 2000, Dirk spent many years gaining experience in scientific research, diagnostic assay development, quality system implementation, clinical studies and regulatory affairs.
Dimitri Jordens
eIFU Services and
Information Security Manager
Dimitri joined the IFUcare team in 2013. With a background in biochemistry and biotechnology, he worked for several years in research and product development laboratories (Medpace Reference laboratories, Catholic University of Leuven, AB Inbev). Dimitri understands customer needs and how to best address their concerns.
Luc Van Steyvoort
Sales and Marketing Director
Luc is the first point of contact with Qarad and IFUcare. Joining Qarad in 2017, Luc brought his sales and marketing experience from a variety of different industries. He encourages the team to focus beyond a high quality service to enhance the entire customer experience.
Koen Stynen
Project Manager
Koen joined Qarad in 2019 to initiate the development of a new eIFU software system. He has a background in software architecture and development, and has previously worked with the Belgian Federal Police and the Belgian Railways. Koen uses his expertise to keep the eIFU software up with the latest technologies.
Eline Heylen
eIFU Service Support
Eline has been with Qarad since 2016 swiftly moving into a support role with the eIFU service. She is highly knowledgeable about IFUcare’s platform and understands what customers’ needs are. She also provides training for the IFUcare system.
Anneke Lenaerts
Quality Manager
Anneke joined Qarad and IFUcare in 2019. With a background in medical laboratory technologies, she has over 20 years of experience in quality management and application support. Anneke has a big heart for software validations and creative solutions for IFUCare customer needs, and as a former IVD end-user, understands the needs of the industry well.
Chantal Huysmans
International Sales Manager
Chantal graduated as Bachelor in Chemistry. She has a strong background in the IVD industry (Joint Research Centre of the European Commission, Euratom) and first-hand experience as Quality Manager (DiaMed). Chantal uses this field expertise in her current role as International Sales Manager to understand customer’s needs and match them with IFUcare’s solution or other Qarad services.
Rolandas Jakaitis
International Sales Manager
Rolandas has a Bachelor’s degree in biomedical engineering (medical device hardware/software) and a Master’s in international business. He has previously worked in medical devices and has experience in starting his own business. He joined Qarad in 2020 with a focus on eIFU.
Dirk Stynen
Founder and General Manager, Qarad
Bart Van Acker
Founder and Managing Director, QbD Group
Dirk Stynen
Founder and General Manager, Qarad
Maurizio Suppo
Vice-President, Qarad
Kirsten Van Garsse
Regulatory Affairs Manager, Qarad
Dirk Stynen
Founder and General Manager
Dirk Stynen has a PhD in biology and completed postgraduate studies in enterprise economics. Prior to founding Qarad in 2000, Dirk spent many years gaining experience in scientific research, diagnostic assay development, quality system implementation, clinical studies and regulatory affairs.
Dimitri Jordens
eIFU Services and
Information Security Manager
Dimitri joined the IFUcare team in 2013. With a background in biochemistry and biotechnology, he worked for several years in research and product development laboratories (Medpace Reference laboratories, Catholic University of Leuven, AB Inbev). Dimitri understands customer needs and how to best address their concerns.
Luc Van Steyvoort
Sales and Marketing Director
Luc is the first point of contact with Qarad and IFUcare. Joining Qarad in 2017, Luc brought his sales and marketing experience from a variety of different industries. He encourages the team to focus beyond a high quality service to enhance the entire customer experience.
Koen Stynen
Project Manager
Koen joined Qarad in 2019 to initiate the development of a new eIFU software system. He has a background in software architecture and development, and has previously worked with the Belgian Federal Police and the Belgian Railways. Koen uses his expertise to keep the eIFU software up with the latest technologies.
Eline Heylen
eIFU Service Support
Eline has been with Qarad since 2016 swiftly moving into a support role with the eIFU service. She is highly knowledgeable about IFUcare’s platform and understands what customers’ needs are. She also provides training for the IFUcare system.
Anneke Lenaerts
Quality Manager
Anneke joined Qarad and IFUcare in 2019. With a background in medical laboratory technologies, she has over 20 years of experience in quality management and application support. Anneke has a big heart for software validations and creative solutions for IFUCare customer needs, and as a former IVD end-user, understands the needs of the industry well.
Chantal Huysmans
International Sales Manager
Chantal graduated as Bachelor in Chemistry. She has a strong background in the IVD industry (Joint Research Centre of the European Commission, Euratom) and first-hand experience as Quality Manager (DiaMed). Chantal uses this field expertise in her current role as International Sales Manager to understand customer’s needs and match them with IFUcare’s solution or other Qarad services.
Rolandas Jakaitis
International Sales Manager
Rolandas has a Bachelor’s degree in biomedical engineering (medical device hardware/software) and a Master’s in international business. He has previously worked in medical devices and has experience in starting his own business. He joined Qarad in 2020 with a focus on eIFU.
Dirk Stynen
Founder and General Manager, Qarad
Bart Van Acker
Founder and Managing Director, QbD Group
Dirk Stynen
Founder and General Manager, Qarad
Maurizio Suppo
Vice-President, Qarad
Kirsten Van Garsse
Regulatory Affairs Manager, Qarad
Careers
As a small team, we all work closely together. We each have our own specialty within the business, however, we stay informed as to what the other team members are working on which allows for efficient cooperation. We are a well-oiled machine where each part has its own function, but as a team we make each other better.
The environment at IFUcare is great. We all work hard, but in a very pleasant and informal atmosphere. We know that we have support from each other to tackle any challenge that comes our way.
Want to be
part of our team?
We are looking for consultants at different career levels with experience in regulatory affairs, medical devices and IVDs.
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Do you have in-depth regulatory knowledge?
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Do you have a degree in the sciences?
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Do you have a quality-driven mindset?
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Do you like working in a team?
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Are you comfortable working in English?
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Do you like working in an international context?
If you said ‘Yes’ to these questions, send us an application!
IFUcare is part of the QbD Group
We are proud to be a member of the QbD Group which supports life science companies worldwide throughout the entire product lifecycle – from idea to patient.
Together, we form a multinational organization with over 450 highly-qualified employees offering services in regulatory affairs, clinical, qualification & validation, quality assurance, quality control, software solutions and go to market.
CONTACT US
ISO 13485 and ISO 27001 certified
Pas 257, 2440 Geel BELGIUM
+32 (0)14 49 04 22
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IFUcare is a brand name of Qarad
IFUcare and Qarad are part of the
