Qarad’s eIFU website allows manufacturers to distribute both information for healthcare professionals as well as patients. Both are hosted on the same website, which facilitates the data management for the manufacturer while maintaining a clear distinction between respective HCP and patient portals so customers can easily obtain the documents relevant to them.
Transparency is another requirement under the new regulation. Effective systems and procedures are required to be in place to ensure that device users, having downloaded an eIFU from the website, can be informed of updates or corrective actions with regard to their particular device.
Qarad will be implementing a subscription module during 2022, which will allow end-users to subscribe to eIFU updates and corresponding documentation easily. This new feature will be aligned with the EU’s General Data Protection Regulation (GDPR) regulations.
Qarad’s eIFU website will be explicit in consent being obtained for processing personal data. Personal information that is captured will be limited to the absolute minimum and stored for a duration in alignment with the applicable regulations.
Requirements of Article 5 of Regulation 2021/2226 state that for devices with a defined expiry date, except implantable devices, the manufacturer must keep the eIFU available for users for 10 years after the last device has been placed on the market, and at least two years after the end of the expiry date of the last produced device.
For devices without a defined expiry date and implantable devices, the manufacturer must keep the IFU available for the users in electronic form for 15 years after the last device has been placed on the market.
All issued historical versions of eIFU must be available on websites. As such, version information is essential. On Qarad’s website, version management is an integral part of the system and retroactive upload of historical versions is standard functionality.
Article 6 (3) addresses the elements to be contained in the information on how to access eIFU. Where before, regulation 207/2012 required a unique reference and any other information needed by the user, to identify and gain direct access to the appropriate eIFU, the new Regulation requires the Basic UDI-DI and/or the UDI-DI (Unique Device Identification – Device Identifier)of the device, and any additional information allowing the identification of the device, including its name and if applicable the model.
Qarad’s eIFU platform customers have access to built-in configurable data fields they can add to their portals to post this kind of additional critical information for their end-users.
Article 7 (2) adds two new requirements for websites through which eIFUs will be provided:
- Protection against unauthorised access and tampering of content in accordance with Article 4(1), point (e)
- Regulation (EU) 2016/679 (GDPR)
Security is a critical component of the infrastructure and design of the Qarad eIFU System. Qarad performs quarterly scans against the OWASP (Open Web Application Security Project) top 10 threats and at least annual penetration testing by a third party to verify the effectiveness of its controls and measures.
Qarad’s eIFU platform and service have been in operation for more than 13 years. The technology and capabilities of their system evolve continuously, thus ensuring their clients benefit from operating on the latest hardware and software platforms.