Many manufacturers have already started to enjoy the benefits of eIFU for Medical Device (MD) and In Vitro Diagnostic (IVD) products. But the benefits extend far beyond electronic instructions – offering wide-ranging opportunities in other essential business services.
It is tempting to remain stuck on IFU as the sole focus. For many, however, a range of additional documentation is equally important. Certificates of Analysis (CoA), Safety Data Sheets (SDS) and other Quality Control (QC) records are just some of the paperwork manufacturers handle each day.
Having an eIFU system in place allows manufacturers to proactively make them available, freeing up service engineers to bring additional value.
Internal and external
The benefits for internal stakeholders are just as significant as for external users. Manufacturers have support teams, sales representatives and regulatory staff abroad – all benefit from easy access to the latest compliance news.
Many manufacturers have developed access portals for different kinds of documentation. Streamlining this information is crucial, and it offers the opportunity to expand an eIFU system's scope to include restricted access content.
eIFU benefits there for the taking
Whether you are considering implementing eIFU or have already done so, brands should be conscious that the upfront advantages are only a small part of the package. Internal and external stakeholders gain greater satisfaction from enhanced accessibility, and operations can be run more efficiently.
